Do you do site visits?
We are more than happy to consider a free site visit to your event location to discuss your needs and help with planning your event. If your event is unusual, complex or at a new venue that we've never been to before, we would love to come and scope out the site with you. It is also possible for us to do home site visits. Please be aware that during peak periods (October - December and March - April) we have limited capacity for site visits, and we recommend that you book well in advance.
Whatever your needs, we recommend that you first visit the showroom for a consultation, bringing along a venue plan and a list of your requirements (even if you are still at the ideas stage). This way we can take the time to discuss your options fully with you.
Do you offer styling services?
Hire Society offers a full consulting service and style planning for your event. If you would like to use these services, please contact our friendly team at the showroom to arrange a consult. Whilst we do not offer styling services on the day, we will be able to put you in touch with a stylist who will be able to meet your needs.
Why do some products have assembly fees?
Due to transportation requirements to protect our stock from damage and maintain quality, some of our furniture lines need to be assembled by Hire Society staff upon delivery. These lines include our Hairpin range of tables, our Pergola and our range of bars. Any assembly fees for these lines are included in the hire price.
Will Hire Society pack down my order?
With standard hires, Hire Society does not pack down orders, and all equipment must be cleaned, boxed, folded, and stored in a single place for collection.
However, if you need help with packing down your order, we will be happy to help. Packing down orders incur additional fees, and will depend on the items you have hired, as well as the time of day. Please advise Hire Society in advance and we will be able to quote you a pack down fee as part of your Hire Contract.
Will my delivery be assembled on site?
Generally, all goods will be delivered to a single location. Flat-packed and folded furniture will not be unpacked, and chairs will be delivered stacked for ease of storage. Some items require assembly on site (for example, our Hairpin furniture range and our range of bars) and the cost of assembling these is included in the price.
Heavy and oversize items which require 2 people to lift will be put in place by our Hire Society staff - the cost of this is included in the hire price.
Should you require Hire Society staff to set up your equipment (including the assembly of tables and placing of chairs), please advise us at the time of ordering and we will calculate the additional costs. Set-up fees are priced per item.