I paid for my goods in advance. Why have I been charged an additional amount?
There are a number of reasons why you may have been charged an additional amount. If you amended your order after paying in full, these charges will be added to your invoice at the time of invoicing. Other additional charges include (but are not limited to): cleaning fees, extra delivery fees, attempted delivery fees, set-up fees, losses, damages, and breakages.
Any additional charges made will be detailed in full on your Hire Invoice, which will be emailed to you on the same day as the charges are made.