How is delivery calculated?

Delivery fees are unique to each order, and take into account the number, type and weight of items, the time taken to load and unload the truck, the number of trucks required, the number of team members required to load, deliver and unload the order, the address where the delivery will be taken to and collected from, and any delivery restrictions you may have given us.

Our delivery model is cost recovery only, meaning that we only charge what it costs to deliver and collect the items, including (but not limited to) labour, vehicle costs and fuel.