When can I expect my delivery to be picked up?

You Hire Contract will specify the collection date you selected. Our collection times are usually 8am until 5pm on weekdays, and 8am until 1pm on Saturdays, although during busy periods our collections may be considerably later.

We recommend that you let us know whether you would prefer a morning or afternoon collection and where the items will be placed for easy collection. Should somebody need to be home to allow access, please let us know whether you prefer morning or afternoon. If we arrive to collect goods and they are not ready, or we cannot gain access, you may be charged “attempted delivery” fees and extended hire fees.